Effective Date: 01/01/2023

Welcome to Amcom Digital (“Amcom,” “we,” “our,” or “us”). We are dedicated to safeguarding the personal information of our website visitors, clients, and service users. As a company operating in the telecommunications and 360° digital marketing sectors, privacy is an integral part of our technology-driven services.

This Privacy Policy outlines how we collect, use, disclose, and secure your data, and is aligned with advertising platform requirements, including those set by Google Ads, Microsoft Advertising (Bing), and relevant privacy regulations like GDPR, CCPA, and TCPA.

1. Who We Are
Amcom Digital
237 S Hudson St
Westmont, IL 60559, USA
📧 Email: info@amcomdigital.com
📞 Phone: ‪+1 (888) 652-4042‬

We provide unified telecom solutions and integrated digital marketing campaigns. Our services are built for individuals, businesses, and enterprises seeking reliable communication infrastructure and scalable marketing results.

2. Information We Collect
We collect information in several forms — directly from users, automatically through digital interactions, and from third-party sources used for analytics and advertising.

a. Information You Provide to Us
Full name, phone number, and email address

Business or organization name

Billing and payment details

Service-related preferences and inquiries

Communication content (emails, calls, chat messages)

b. Information We Collect Automatically
IP address and geolocation

Device type, OS, and browser information

Pages viewed, time on site, navigation behavior

Referring URLs and UTM parameters

Advertising and campaign interactions (clicks, conversions, bounce rate)

c. Information From Third Parties
Google Analytics and Google Ads data

Microsoft UET and LinkedIn Campaign Insights

Social media platforms for ad performance

CRM and integration tools like HubSpot, Mailchimp, or Zoho (if applicable)

3. Why We Collect Your Information
We collect this data to improve the quality of our services, provide personalized experiences, and meet contractual and legal obligations.

Primary Use Cases:
Process service requests and customer inquiries

Deliver customized telecom solutions

Create and manage digital marketing campaigns

Optimize website performance and usability

Personalize content and advertising

Generate reports and business insights

Conduct security monitoring and fraud detection

Meet regulatory and compliance requirements (e.g., TCPA consent)

4. Use of Cookies and Tracking Technologies
Our website uses cookies, beacons, tags, and similar tracking tools to enhance functionality and marketing relevance.

Types of Cookies Used:
Essential cookies: Support core website functionality

Analytical cookies: Collect usage statistics (Google Analytics, Microsoft Clarity)

Advertising cookies: Enable retargeting and performance tracking (Google Ads, Bing Ads, Meta Pixel)

You can manage or disable cookies at any time via your browser settings. For EU and California users, a consent management tool is used to capture preferences before cookies are set (where required by law).

5. Advertising and Retargeting Practices
We work with trusted advertising partners to promote our services through search engines, social media platforms, and programmatic display networks.

We may use:

Google Ads (Search, Display, Remarketing)

Microsoft Ads (Bing, Audience Network)

Facebook, Instagram, and LinkedIn Ads

Conversion tracking pixels and remarketing lists

Dynamic keyword insertion (DKI) and A/B testing tools

Data Shared with Advertisers Includes:
Anonymized IPs, browser data, and location zones

Campaign clicks and conversion activity

Custom audiences based on website visits or actions

We comply strictly with each platform’s data use policies, and do not share sensitive personally identifiable information (PII) in ad targeting or optimization.

6. Legal Basis for Data Processing
We process your data based on:

Your explicit consent (e.g., when filling out forms)

Contractual necessity (e.g., to provide telecom or marketing services)

Legitimate interests (e.g., fraud prevention, ad relevance)

Legal compliance (e.g., tax and audit obligations)

Where required by law (GDPR, CCPA), we request consent for marketing and tracking separately from service agreements.

7. Who We Share Your Information With
We do not sell your data. We only share it with carefully selected third parties necessary to deliver our services:

Trusted Third Parties:
Payment processors (e.g., Stripe, PayPal)

Hosting and cloud providers (e.g., AWS, DigitalOcean)

Analytics vendors (e.g., Google Analytics, Microsoft Clarity)

Marketing and CRM platforms (e.g., Mailchimp, Zoho, HubSpot)

Advertising platforms (e.g., Google, Bing, Meta)

Government and Legal Authorities:
We may disclose your data when legally required, in response to court orders, subpoenas, or to comply with applicable laws and regulations.

8. Your Rights and Choices
Depending on your region, you may have the following rights:

Access: Request a copy of the data we hold

Rectification: Correct inaccurate or incomplete information

Erasure: Request deletion of your data (“Right to be Forgotten”)

Restriction: Limit how your data is processed

Portability: Obtain your data in a machine-readable format

Objection: Opt-out of direct marketing or automated processing

To exercise your rights, contact us at info@amcomdigital.com or call +1 (888) 652-4042. We respond to all verified requests within 30 days.

9. Data Retention
We retain your personal data for as long as:

Required to fulfill service obligations

Necessary for legal, financial, or operational recordkeeping

Consented to for marketing communications (unless opted out)

Once no longer needed, data is securely deleted, anonymized, or archived in compliance with applicable laws.

10. Data Security Measures
Amcom Digital employs industry-standard safeguards to protect your data:

SSL encryption for all website data transfers

Firewalls, endpoint protection, and access controls

Regular vulnerability scans and system updates

Secure storage and backup protocols

Role-based employee access and confidentiality agreements

11. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the U.S. or other countries with different data protection standards. We implement protective measures including:

Standard Contractual Clauses (SCCs)

Data processing agreements with vendors

Privacy Shield frameworks (when applicable)

12. Minors and Children’s Privacy
Our services are intended for users 18 years and older. We do not knowingly collect data from children under the age of 13. If we become aware of such data being collected, we will promptly delete it.

13. Links to External Sites
Our website may include links to external websites and service platforms. This Privacy Policy does not apply to those third-party domains, and we recommend reviewing their policies before providing any personal data.

14. Changes to This Privacy Policy
We may modify this Privacy Policy to reflect changes in law, technology, or business practices. Updates will be posted with a new effective date. We recommend reviewing this page periodically.

15. Contact Us
For questions, complaints, or privacy requests, please contact:

Amcom Digital
237 S Hudson St
Westmont, IL 60559, USA

📧 info@amcomdigital.com
📞 +1 (888) 652-4042